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MANAGEMENT SYSTEMS WE NEED

The Bank minimises and manages risks to customers and staff via business wide controls, training and ongoing communication.
We are governed by a Board of Directors and managed by the Managing Director and senior executives.

SYSTEMS

Incidents of
non-compliance
Customer
privacy incidents
Fraud loss as a
% of after tax profit
2014: 1 2013: 0 2014: 2 2013: 2 2014: 0.8% 2013: new figure in 2014