The Bank aims to be different: we offer a compelling value proposition underpinned by efficient, low cost operations.
Our customers received competitive interest rates and fees; we remained carbon neutral; and we supported activities with positive social, economic and environmental impacts.
| Net profit after tax | Increase in assets | Total customer benefit in the form of better interest rates and fees | Community investment spend |
| 2014: $25.5 million 2013: $26.3 million | 2014: +6.1% 2013: +7.3% | 2014: $22.7 million 2013: $25.0 million | 2014: $0.9 million 2013: $1.0 million |
| Carbon neutral offsets | Credit quality (level of impaired loans) |
Cost to income ratio (cost of operations) |
|
| 2014: 1,793 tonnes 2013: 1,884 tonnes | 2014: 0.3% 2013: 0.3% | 2014: 59.7% 2013: 58.3% |